Frequently asked questions
You can enroll by creating an account, selecting your preferred course, and completing the payment process.
Yes! You can add multiple courses to your cart and register for them together.
Most beginner-level courses don’t require prior knowledge. Advanced courses may have prerequisites listed on the course page.
Yes, within the refund period. Check your account dashboard for cancellation or reschedule options.
Some courses are self-paced with no deadline, while others have fixed enrollment dates. Details are mentioned on each course page.
You can access courses on any device with an internet connection—laptop, tablet, or smartphone.
Most courses run directly in your browser, but a few may require additional tools like Zoom or Google Meet for live sessions.
We recommend at least 2 Mbps for smooth video playback and live classes.
Some materials are downloadable for offline use, but videos and live sessions require an internet connection.
The platform works best on Chrome, Firefox, Edge, and Safari (latest versions).
Assessments include quizzes, assignments, and project submissions depending on the course level.
Most courses require a minimum score of 60% to pass, but it may vary by program.
Yes, you can retake most quizzes or exams up to two times unless stated otherwise.
Instructors provide feedback through your dashboard, usually within 3–5 working days after submission.
Some certificates include your grade or completion status, while others display only course completion.
You can message your instructor directly through the course dashboard or during live sessions.
Yes! Every course has a community forum where you can interact with peers and mentors.
Our support team is available via chat and email 24/7 for Premium users, and during business hours for other plans.
Absolutely! You can book additional mentoring sessions or join live Q&A classes.
Usually within 24 hours (Basic plan) or under 2 hours for Premium members.
Yes, all paid courses include a digital certificate of completion.
Many of our programs are verified by educational partners or recognized institutions. Details are listed per course.
Once you complete all requirements, your certificate will be available for download from your dashboard.
Yes! You can directly share your verified certificate link on LinkedIn and other platforms.
Select programs provide diplomas or micro-degrees in collaboration with partner universities.
